Frequently Asked Questions
I have forgotten my password, now what?
If you lost your password, go to ‘My account’ section in the upper right corner and click on ‘Lost your password?’ Fill in your username or email address and we will send you a mail with instructions. If that does not work, send us a message at info@royalattar.com
What methods of payment are accepted?
We accept payments by creditcard (executed through Yandex kassa) or cash-on-delivery
Why don't you ship to my country?
At this moment we have started operating in Russia but are looking forward to expand to the rest of the world soon. Let us know where you live on our facebook page
How long will it take for my items to arrive?
We ship from Moscow so it depends on the time it will take to reach your city. Contact us at info@royalattar.com if you want to know more